PlayBank
Privacy Policy
PlayBank is a family chore and screen-time app. This policy explains what the PlayBank service collects, why, and the choices you have. PlayBank is intended to be set up and managed by a parent or guardian.
Information we collect
- A name or label for each profile, set by the parent so the app can show whose chores and time are whose.
- Chore and screen-time records generated by use, with their dates.
- Account and device information for sign-in and notifications: your Sign in with Apple identity or email address, and device identifiers, all stored only as one-way hashes. If you sign in by email, we use the address itself only to send you a one-time code. If you enable notifications, we store an Apple Push Notification token.
- Setup access alerts: when a parent unlocks the Setup screen on a child's device, the app sends us that event so we can notify the family's parents.
- A short-lived security record of network addresses: the IP address a request comes from, used only to limit abuse and automatically deleted after a short time.
- Anonymous setup signals: counts of how far setup gets, with no device or user identifier, so we can see where families drop off.
We do not collect location, contacts, browsing or search history, purchases, financial or health information, or any advertising identifiers.
How we use information
To operate the app for your family, which includes alerting the family's parents (for example, when the Setup screen is unlocked on a child's device), and to see in aggregate how the app is set up and used. We do not use it for advertising, we run no third-party analytics or tracking, and we never sell or share it.
Children's privacy
PlayBank is used by families. A parent sets up the family and provides the child's information; the child does not sign in or enter data. We collect the minimum needed to run the app and rely on the parent's involvement as consent. A parent can review the information we hold, delete all of it, or stop further collection at any time (see Your choices); the one exception is the anonymous daily totals described under Data retention, which we can neither show nor subtract for a family.
How information is shared
We do not sell or share personal information with third parties. Our infrastructure provider, Cloudflare, processes and stores data on our behalf as a service provider (processor) under a data processing agreement, and is not permitted to use it for its own purposes.
Data retention
Chore claims and screen-time records are automatically deleted after a short period. Your family and account data is kept until you delete it. Setup access alerts are not stored; they only trigger the notification to the family's parents. We also keep day-by-day totals of how the service is used: counts only, with no names and no account or device identifiers, kept for up to 12 months. Because they are totals rather than a record of which family did what, a family's past activity stays inside them after the family is deleted.
How we protect information
Data is encrypted in transit and at rest. Every request is authorized so a family can only ever access its own data. We never write names or tokens to our logs. Opening Setup requires a parent PIN; the PIN is stored only on the device and is never sent to us. If you sign in by email, the app also keeps that address on the device you signed in on, so it can show you which account that device uses; we still only ever store it as a one-way hash.
Your choices and deletion
To review the data we hold, delete your family's data entirely, or stop further collection, contact [email protected]. On a deletion request we remove the family and all of its associated data. The parent who set up the family can also delete it directly in the app (Settings, then Delete account), which removes the family and all of its data from every device.
Changes to this policy
If this policy changes, we will update the effective date above.